Denial code 276 · CO-276 / PR-276 · translated
Denial code 276: what it means — and how to fight it
Denial code 276 (shown on your EOB as CO-276 or PR-276) means: “Services denied by the prior payer(s) are not covered by this payer.” In plain English: Your secondary plan won't cover what the primary denied — but if you beat the primary denial, this one collapses too.
medium appealability
Who owes depends on the details
What they're really saying
“Services denied by the prior payer(s) are not covered by this payer.”
Your secondary plan won't cover what the primary denied — but if you beat the primary denial, this one collapses too.
Your odds
Worth fighting — many of these get fixed.
Fewer than 1 in 100 denied claims are ever appealed. When people do appeal, roughly 4 in 10 win the first round — and independent external review overturns 40–50% of what reaches it.
How to appeal a code 276 denial
- Decode. You just did — this page is step one.
- Set your clock. 180 days for most employer and marketplace plans, 120 for Original Medicare, ~90 for Medicaid, only 65 for Medicare Advantage.
- Urgent? If this is care you still need, call and request an expedited appeal — they must decide within 72 hours.
- Decode and appeal the primary plan's denial — that's the domino that matters. Appeal the PRIMARY denial first; a win reprocesses everything downstream.
- Send it certified. Letter plus evidence, keep copies of everything.
- Escalate. Denied again? Independent external review — a doctor who doesn't work for your insurer decides.
Do it in minutes, free
The AppealClock tool translates your denial, drafts your appeal letter, computes your exact deadline — and watches the clock so you don't have to. No account. Your medical details never leave your device.
Start your appeal & set your clock →Common questions
- What does denial code 276 mean?
- Your secondary plan won't cover what the primary denied — but if you beat the primary denial, this one collapses too.
- Can I appeal a CO-276 or PR-276 denial?
- Yes. Appealing is free and it is your legal right. For this code the odds are medium: many denials are reversed when challenged with the right evidence. Fewer than 1 in 100 denials are ever appealed — insurers count on silence.
- Who has to pay after a code 276 denial?
- Who owes depends on the details. The letters in front of the number matter: CO (contractual obligation) usually means an in-network provider must absorb it, while PR (patient responsibility) means the plan says you owe it.
- How long do I have to appeal?
- It depends on your coverage: 180 days for most employer and marketplace plans, 120 days for Original Medicare, about 90 days for Medicaid (varies by state), and only 65 days for Medicare Advantage. Set your deadline clock before you do anything else.